Saqr bin Ghobash Saeed Ghobash, Minister of Labour, MoL, has recently visited the Ministry's offices in Fujairah, Khor Fakkan and Kalba, to review customer care compliance levels and ensure the delivery of distinguished services.
During his tour, the Minister was briefed on the operations and delivery mechanisms at various departments of the three offices.
Ghobash said that the Ministry of Labour is keen on providing exceptional services through its various channels, including in remote labour ministry offices, by providing good work environments that motivate employees and increase productivity as directed by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister and Ruler of Dubai.
The Minister also stressed MoL's commitment to easing the process of receiving complaints and resolving labour disputes through the use of transparent and efficient procedures that ensure that rights are preserved.
"In the case of unresolved disputes between two parties, the Ministry refers the case to public prosecution which looks into ways of solving the issue between the two sides," said Ghobash.
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